Careers at Crossbasket Castle

Senior Chef de Partie

Reporting to: Head Chef/Sous-Chef 

Responsible for:

Managing the day to day operation of a Section according to Company Guidelines 

Duties and Responsibilities Summary

  • Understand and uphold all company standards
  • Assume responsibility and smooth running of the section
  • Use all Company systems and procedures to ensure shift are run smoothly
  • Produce food to the highest standards and nothing less
  • Check all food in section before service and report of any shortages or poor quality
  • Ensure team work with other members of staffs
  • Follow the Roux recipe Guideline
  • Be able to judge ability of lower member of staff and train
  • Ensure all Training needs and directives from Senior Managers are carried out
  • Ensure other team members working in the section are used to their full potential and are encouraged to do several things at the same time
  • Report to Head Chef for orderings
  • Report any shortages or poor quality of product on delivery
  • Ensure good rotation of stock
  • Carry out any requests (or ensure their completion through the team) from senior management with the professionalism expected and within the time required
  • Ensure all food items are presented, prepared and served to Chez Roux/Head Chef expectation
  • Check production left by other and report to head chef if necessary
  • Maintain high cleanliness standards
  • Ensure all production is properly labelled and stored
  • Ensure strict adherence to all Health and Safety Issues and other relevant Legal legislation and requirements
  • Ensure relevant uniforms and appearance is kept to a high standard
  • Inform the Head Chef responsible for the repair and maintenance of all necessary equipment
  • Position offered is dependent on previous working experiences. 


If this position is of interest to you and you would like to be part of our team then please email your CV to All applicants must be eligible to work and reside in the UK.


Banqueting Staff

Flexible Hours, Part-time
Shifts predominantly on the weekends


  • Greet all guests in a personable, warm and friendly way
  • Have thorough knowledge of items on the menu which may be an issue for those guests with food intolerance's and allergies and advise guests correctly
  • Use all opportunities to up sell beverages and food
  • Proactively respond to guests’ requests and requirements
  • Acknowledge guests’ complaints and report them immediately to the supervisor

We are looking for people who are naturally confident and enjoy interacting with guests, offering an engaging, warm and relaxed service style.

Requirements of the Catering Staff:

  • Have pride in your own personal presentation
  • Vibrant and professional personality.
  • A keen interest in Food and Beverage trends
  • The ability to be flexible especially when under pressure
  • Demonstrate a proven pro active approach to daily operations


Department: Front of House

Responsible To: Restaurant Manager/Assistant Restaurant Manager

Responsible For: Restaurant and Pantry

Overall Job Description: To ensure the total satisfaction of our guests, all food and beverage service is done to set standard and general cleanliness of all restaurants and back of house.

Main Responsibilities:

  • Hand over with the Manager to ensure you are fully briefed on what is happening in the hotel before ever service and ever shift change
  • Setting the dining rooms for each service according to the table plans provided
  • Clearing down and cleaning of all dining rooms after each service
  • Serving all guests to a set standard and following all procedures put in place by the management team
  • Keep front and back of house areas clean and tidy at all times
  • Ensure that a stores list is done daily and submitted to the kitchen
  • Pass guest's requests onto Duty Manager
  • Answer the telephones in the correct manner and ensure all details are correct
  • Learn and always use the guests' names
  • Be attentive to guests' requirements
  • Talk to guests in a polite and professional manner
  • Have ready information about local sights/places of interest, distances involved etc
  • Report any faulty or broken items to the Duty Manager and record all breakages
  • Turn off all lights and heating as required
  • Be observant and security conscious at all times
  • Ensure all doors are locked and secure
  • Ensure all cleaning and daily jobs listed are completed and signed for, this must be checked and signed by management before the end of shift
  • Learning of all menu items and informing guests when asked

The above list is the main duties you are responsible for; this list should be used as a guideline and not an exhaustive list of your duties.  Overall, you are there to support the Management Team with all aspects of the daily hotel operations and you are expected to ensure the smooth running and high standards of the hotel at all times.

Applicants must have a good level of English both spoken and understanding. We do ask that any applications should be in English please.

If this position is of interest to you and you would like to be part of our team then please contact us. All applicants must be eligible to work and reside in the UK.

If you wish to apply, please email your CV to


ICMI Group Junior Operations Manager

Group Junior Operations Managers are required to travel between all ICMI properties and be able to step into a Duty Manager level role and support the hotels with holiday cover and staff shortages. 

They have to be able to solve problems quickly and in a professional and pleasant manner. They must be able to deal successfully with a wide variety of people from different cultures and backgrounds. Have initiative, self-discipline, effective communications skills, and the ability to organize and direct the work of others.

Junior Operations Managers are responsible for making decisions with the guidance of the Assistant Operations Manager and the Group Operations Manager that directly affect the day-to-day operations for the entire group. You will work closely with the Hotel General Manager on a day to day basis to ensure a flawless service and experience for our guests.

Travel and working away from home is a key factor within this job role as you will be away from home each night of your working week.  You must be able to drive and have your own car suitable for extensive travel in all weather conditions.

You are required to have a minimum of one year experience at a Duty Manager level in a 4-5 star hotel.  This is a wonderful opportunity for those who are interested and highly committed to career in the luxury hotel market.

Competitive salary and mileage provided.

Please email CV to


If you are interested in employment at Crossbasket Castle please take a moment to send us your CV and covering letter.

Important points to note before sending your CV

Previous Employment

References will only be taken up if we are looking to progress your application, following interview and/or offer of employment. If you are in employment one reference must be a senior member of that organisation. Other references should include either previous employers or educational institutions.

Please give details of ALL Full and Part time positions held over the last 5 years
Start with present/most recent employer.

Equal Opportunities

Crossbasket Castle is committed to equal opportunities and has a policy not to discriminate against employees or job applicants on the grounds of race, colour, age, ethnic or national origins, nationality, sex, disability, marital status or religious belief.


Some or all of this information may be retained and by submitting your CV you hereby give consent to this data being used. You will  understand that employment will be terminated without notice if references prove unsatisfactory or unobtainable, and that no monies will be paid in lieu of notice.

Owing to the fact that any offer of employment is fidelity bonding, you will understand that any false and misleading statement made by you on your CV will be sufficient grounds for termination of employment.

Please send us your CV via our online form »

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